:root{--primary:#0a2a6e;--primary-light:#1a4fae;--primary-dark:#051a45;--accent:#1e6abf;--accent-light:#3d8dd9;--success:#10b981;--warning:#f59e0b;--danger:#ef4444;--text-dark:#1f2937;--text-light:#6b7280;--border:#e5e7eb;--bg-light:#f9fafb;--shadow-sm:0 1px 2px 0 #0000000d;--shadow-md:0 4px 6px -1px #0000001a;--shadow-lg:0 10px 15px -3px #0000001a;--shadow-xl:0 20px 25px -5px #0000001a;--radius-sm:8px;--radius-md:12px;--radius-lg:16px;--transition:all .3s cubic-bezier(.4,0,.2,1)}.cancellation-hero{background:linear-gradient(155deg,#0a2a6e 0%,#1a4fae 45%,#1e6abf 100%);padding:80px 0 60px;position:relative;overflow:hidden}.hero-content{z-index:1;text-align:center;color:#fff;position:relative}.hero-icon{backdrop-filter:blur(10px);background:#ffffff26;border-radius:50%;justify-content:center;align-items:center;width:80px;height:80px;margin:0 auto 24px;display:flex}.hero-icon svg{width:40px;height:40px}.hero-title{margin:0 0 16px;font-size:42px;font-weight:700;line-height:1.2}.hero-subtitle{opacity:.95;max-width:600px;margin:0 auto;font-size:18px;line-height:1.6}.cancellation-card{border-radius:var(--radius-lg);box-shadow:var(--shadow-xl);z-index:2;background:#fff;max-width:1200px;margin:-40px auto 0;padding:50px;position:relative;overflow:hidden}.info-banner{border-radius:var(--radius-md);background:linear-gradient(135deg,#fef3c7 0%,#fde68a 100%);border:1px solid #fbbf24;align-items:center;gap:16px;margin:0 0 24px;padding:20px 24px;display:flex}.info-banner-icon{background:var(--warning);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:40px;height:40px;display:flex}.info-banner-icon svg{width:24px;height:24px}.info-banner-text{color:#92400e;font-size:15px;font-weight:500;line-height:1.6}.tab-icon{width:24px;height:24px}@keyframes fadeIn{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.cancellation-step{background:var(--bg-light);border-radius:var(--radius-md);transition:var(--transition);margin-bottom:40px;padding:24px}.cancellation-step:hover{box-shadow:var(--shadow-md);transform:translateY(-2px)}.step-header{align-items:center;gap:16px;margin-bottom:20px;display:flex}.step-number{background:linear-gradient(135deg,var(--primary)0%,var(--accent)100%);color:#fff;width:48px;height:48px;box-shadow:var(--shadow-md);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;font-size:20px;font-weight:700;display:flex}.step-title{color:var(--text-dark);text-align:right;font-size:17px;font-weight:600;line-height:1.5}.step-image{border-radius:var(--radius-md);box-shadow:var(--shadow-md);transition:var(--transition);overflow:hidden}.step-image:hover{box-shadow:var(--shadow-lg);transform:scale(1.01)}.step-image img{width:100%;height:auto;display:block}.refund-notice{border-radius:var(--radius-md);background:linear-gradient(135deg,#dbeafe 0%,#bfdbfe 100%);border:1px solid #60a5fa;align-items:center;gap:16px;margin-top:32px;padding:20px 24px;display:flex}.refund-notice-icon{background:#3b82f6;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:40px;height:40px;display:flex}.refund-notice-icon svg{width:24px;height:24px}.refund-notice-text{color:#1e40af;font-size:15px;font-weight:500;line-height:1.6}@media (width<=768px){.cancellation-hero{padding:60px 0 40px}.hero-title{font-size:32px}.hero-subtitle{font-size:16px}.cancellation-card{border-radius:var(--radius-md);margin:-30px 16px 40px;padding:25px 15px}.tab-icon{width:20px;height:20px}.cancellation-step{margin-bottom:24px;padding:20px}.step-number{width:40px;height:40px;font-size:18px}.step-title{font-size:15px}.info-banner,.refund-notice{text-align:center;flex-direction:column;padding:16px}}.guide-wrapper{min-height:100vh;padding-bottom:60px}.guide-tabs{border-radius:var(--radius-md);box-shadow:var(--shadow-sm);gap:0;margin-bottom:40px;display:flex;overflow:hidden}.guide-tab{cursor:pointer;color:var(--text-light);transition:var(--transition);background:linear-gradient(135deg,#f5f7fa 0%,#e8ecf1 100%);border:none;flex:1;justify-content:center;align-items:center;gap:10px;padding:20px 30px;font-size:18px;font-weight:600;text-decoration:none;display:flex;position:relative}.guide-tab:before{content:"";background:linear-gradient(90deg,var(--primary-mid)0%,var(--primary-light)100%);height:4px;transition:var(--transition);position:absolute;bottom:0;left:0;right:0;transform:scaleX(0)}.guide-tab:hover{color:var(--primary-dark);background:linear-gradient(135deg,#e8ecf1 0%,#dce2e9 100%)}.guide-tab.active{color:#fff;background:linear-gradient(155deg,#0a2a6e 0%,#1a4fae 45%,#1e6abf 100%)}.guide-tab.active:before{transform:scaleX(1)}.guide-tab-icon{font-size:22px}@media (width<=768px){.guide-card{margin:0 15px;padding:30px 20px}.guide-tabs{flex-direction:column}}.cancellation-tab-content{animation:.3s ease-in fadeIn;display:none}.cancellation-tab-content.active{display:block}